Your initial interactions with customers can make or break their long-term relationship with your business. When building a customer onboarding program, one size does not fit all. Just as you ...

Hollidaysburg Area High School Marching Band drum line members perform during practice at the high school on Sept. 2, 2020. Mirror photo by Patrick Waksmunski Editor’s note: This is the third in a ...

Lolly Adefope is already in Portland filming season three of Hulu’s hit series Shrill when we connect for a quick chat on Zoom. “There was a point when I was doing loads of shows that weren’t getting ...

During the pandemic while in lockdown together, Lynnda and I watched the movie “Eurovision Song Contest: The Story of Fire Saga,” a musical romantic comedy starring Will Ferrell, Rachel McAdams, ...

In recent years, complaints have continuously been made about the younger generation, especially Generation Z or Gen Z, who ...

It’s a simple truth: Nothing lasts forever. Times change, and business changes right along with it. If you want to be successful as an entrepreneur, you need to be able to adapt. If you can’t, you ...

Medicine is a balancing act, a mosaic of competing priorities. Just this week, I wrapped up a challenging coronary intervention and hurriedly planned a TAVR case before racing against the clock to ...

Swimming is a sport that is filled with many highs, lows, laughs, tears, friendships, frustrations and, of course, unexpected outcomes. As athletes, we have to learn how to adapt in any given moment ...

Maman Ibrahim is a cyber and digital risk executive, helping organizations embed cyber resilience at the heart of their operations. Boards are worried. CISOs are exhausted. You know the script. Every ...

Hollidaysburg Area High School Marching Band drum line members perform during practice at the high school on Sept. 2, 2020. Mirror photo by Patrick Waksmunski Editor’s note: This is the third in a ...