IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. A typical IT service desk receives multiple simple and easily ...

GenAI-powered Ask Zia Virtual Agent, Workflow Assist, and Script Generator are the Latest in a Series of AI Capabilities Available to Customers at no Additional Cost ...

EasyVista included in Forrester’s "Enterprise Service Management Platforms Landscape, Q2 2025: Overview Of 26 Vendors.

Why Infra and why ITSM? EMC will use Infra technology to further solidify its ‘Closed Loop Service Orchestration’ strategy. This strategy takes the foundational components and insight into IT ...

COLUMBUS, Ohio--(BUSINESS WIRE)--TeamDynamix has been named a 2020 SIIA CODiE Award finalist in the IT Service Management category. Finalists represent the best products, technologies, and services in ...

Atlassian seeks to double down on its vision for IT service management with features to help devops, IT, support and business teams work together in a more seamless way. Atlassian Thursday unveiled a ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

Australian theme park and cinema operator Village Roadshow operates a diverse business that is largely staffed by young temporary workers and a corporate office full of professionals, such as lawyers ...