Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Microsoft Dynamics 365 is an advanced CRM software solution with a powerful inbuilt AI, best suited for medium-to-large businesses. While it does have a steep learning curve, its advanced capabilities ...

Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...

Will Dynamics 365 replace Dynamics CRM Online and the cloud versions of Dynamics NAV, GP and AX? If so, when will these current cloud services go away?Microsoft is combining its current CRM and ERP ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

When Microsoft took the wraps off Dynamics 365 a couple of weeks ago, officials seemingly didn't want to talk much about tech. They were more intent on appealing to business decision makers. But most ...

Salesforce has spent the last 20 years building a $13 billion company, largely on the back of a CRM application delivered as a cloud service. In its most recent financial guidance, Salesforce ...

Microsoft announced some significant integrations between LinkedIn, the professional social network it bought last year for over $26 billion and Microsoft Dynamics 365, the company’s CRM and ERP suite ...