There's a lot of talk about CRM and ERP integration among businesses today. Is it necessary? In many cases, these systems have been implemented separately and have functioned well that way for years.

Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. CRM focuses primarily ...

Technology is an accelerant. It will add fuel to whatever fire you have burning in your organization. If a company is already efficient, technology will make it even more so. Conversely, if an ...

In the wake of Industry 4.0 and the mass digital transformation efforts that have taken place over the last five years, manufacturers can now make their operations more connected and efficient than ...

Some things are just better together, and that is certainly the case when it comes to Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). A CRM solution can help sales, ...

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Microsoft provided near- and longer-term updates about its ERP and CRM wares at its Convergence conference for its ERP and CRM customers and partners on April 11. On the near-term front, the Softies ...

But Oracle is the daddy for UK government and banks SAP is in pole position in the $7.1bn enterprise resource planning (ERP) applications market in western Europe, according to research house IDC. The ...

As a CIO or CRM leader working for a manufacturing company, there are likely many issues rising to the top of your list as priorities to better manage the volatile supply chain for your business, with ...

Two major challenges are forcing manufacturers, particularly of consumer packed goods, to reexamine how they do business in an era of complex global outsourcing. First, outdated information technology ...