Fully integrated cloud solution for contact centers provides quick, seamless access to data and analysis Minneapolis, MN — May 7, 2024 —Today Calabrio, the workforce performance company, introduced ...

DUBAI, United Arab Emirates--(BUSINESS WIRE)--Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region ...

Calabrio, a leading workforce performance company, is excited to announce a next-generation integration with Five9, provider of the Intelligent CX Platform. As a Five9 Select partner, Calabrio now ...

Welcome to the Enterprise Connect 2024 Day Three edition of No Jitter Roll. Here we highlight some of the announcements on day three of this year’s show, including Twilio’s launch of two new products ...

Minneapolis, MN (BUSINESS WIRE) - Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center.

98% of Contact Centers Are Using AI, and 61% Are Experiencing More Difficult Conversations, According to New Calabrio Research The 2025 State of the Contact Center report shows that balancing ...