Salesforce Inc. (CRM) Leverages AI to Transform Fan and Customer Engagement

Salesforce Inc. (NYSE:CRM) is one of the best blue chip stocks to buy for the long term. On March 3, 2026, Salesforce Inc.
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Salesforce moves to reinvent customer service experiences with generative AI

Salesforce Inc. said today it’s adding yet another artificial intelligence capability to its arsenal with the launch of a new application called Service Intelligence within its Service Cloud, its ...

Salesforce Uses Formula 1 Deal To Showcase Agentforce AI Growth Potential

Salesforce (NYSE:CRM) and Formula 1 are expanding their partnership to launch an AI-powered fan companion agent using Salesforce's Agentforce platform. The new agent is designed to scale and ...
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4,000 Salesforce customer service jobs cut due to AI, CEO Marc Benioff says

Artificial Intelligence has reportedly cut 4,000 jobs at one of San Francisco's largest private employers.In a recent interview on The Logan Barlett Show podcast, Salesforce CEO Marc Benioff spoke ...

Salesforce launches telco-specific AI agents to improve sales and customer retention

Salesforce said its new agentic solution will allow telecom teams to get ahead of opportunities while not leaving customers ...
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Singapore Airlines and Salesforce Collaborate on AI-Powered Customer Servicing Applications, Plan to Co-Develop More Solutions for the Airline Industry

SAN FRANCISCO & SINGAPORE--(BUSINESS WIRE)-- Salesforce (NYSE: CRM), the world’s #1 AI CRM, and Singapore Airlines (SIA) today announced that the Airline is incorporating Agentforce, Einstein in ...
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How to better manage customer relationships with Salesforce: the experience of the IT company Avenga

Managing customer relationships effectively is crucial for a thriving business. Understanding and satisfying customer needs are the foundation for success and competitiveness. But how can this be ...