Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Digital transformation and customer experience go hand in hand.

Many leaders fall prey to the mistaken assumption that just because digital technologies cause much of the business disruption that their organizations are experiencing, implementing digital ...

The automotive industry is undergoing a seismic shift and going through a period of constant evolution. Within this changing sector landscape, automotive digital transformation is at the forefront of ...