A few months ago we told you about Switch, a new, cloud-based phone system from the makers of UberConference. Launched in beta back in September, the product is now becoming generally available for ...

Internet Protocol (IP) telephony is increasingly replacing traditional PBX technologies at all types and sizes of companies. However, most businesses can't simply replace all of their incumbent ...

Skype for Business Server and the new Cloud PBX option in Office 365 are gradually becoming viable alternatives to traditional telephone systems, but many key features are still under development.

Cisco Systems is rethinking its collaboration tools from the bottom up, turning the lowly Spark text-messaging app into a cloud-based platform that includes videoconferencing and the core features of ...

Research In Motion Ltd. this week tightened up the links between enterprise phone systems and its BlackBerry handsets, demonstrating software that makes it easier for employees and IT administrators ...

Here’s where to turn when selecting a VoIP provider. Many of these vendors will be familiar, since most also sell legacy phone systems Most of these vendors offer a mix of TDM-based and VoIP products ...

If your company has 100+ users and is in the market for a hosted VoIP phone system, be careful. Remember the scene in the movie Tommy Boy, “Fat Guy in a Little Coat”? You don’t want your company’s new ...

Twilio, the cloud-based communications company that lets app and website developers embed calling and messaging features into their work with a bit of API code, is today taking one more step to ...

On August 2, 2019, the Federal Communications Commission (“FCC” or “Commission”) released a Report and Order on 911 calling capability requirements that affect virtually anyone in the enterprise ...

Cisco Systems is rethinking its collaboration tools from the bottom up, turning the lowly Spark text-messaging app into a cloud-based platform that includes videoconferencing and the core features of ...

Using technology it got through its acquisition of Ascendent Systems, RIM is developing an app to allow BlackBerrys to communicate with enterprise PBXs Research In Motion tightened up the links ...