NORTHAMPTON, MA / ACCESSWIRE / November 1, 2022 / "Customer focus is part of who we are at NRG. It's embedded in our DNA." ~ NRG President & CEO Mauricio Gutierrez Since launching our Power Values, ...

In the fall of 2020, University Libraries introduced a new customer service training program to all its faculty, staff and student employees. This online program is aimed at orienting and training ...

To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

Opinions expressed by Entrepreneur contributors are their own. In his book No B.S. Ruthless Management of People & Profits, business coach and consultant Dan S. Kennedy presents a straightforward ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. If you're looking for the best customer service in travel, you might be ...