Field service problems are not limited to repairing down equipment. Problems may be application issues, obtaining documentation such as installation qualification certificates, re-programing, ...

In my conversations with field service leaders, one of the most pressing issues coming up again and again is the quest to find – and attract - new talent. As a woman covering the field service ...

In all, Fantanarosa and Torres agree that field support on both the service and engineering side continues to have positive impacts on improving readiness and mobility in the field.