FLORIDA — Town officials say that days after The Berkshire Eagle reported on chronic landline telephone failures, Verizon said it will launch an upgrade for Florida’s antiquated system. Joan Lewis, ...

BOUNTIFUL — No ringing. No busy signals. No calls at all. All Thomas Coppin gets on his home phone is a message on its screen saying, "Check Tel Line." "I haven't had a dial tone since August the 17th ...

There are some things in life that are worth waiting for, but this fix was not one of them. A Sharon couple relies on their landline phone, but when it stopped working, they were told a fix was days ...