“Giving the customer what they want” has long been a hallmark of the sales and marketing functions of any business. But today, with a greater focus on (and expectation) of superior customer service at ...

“Grainger is focused on industry-leading service, which includes getting our customers the products they need, when they need them,” said Geoffrey Robertson, Vice President of eCommerce Strategy and ...

The Grainger Show brought together 5,700 invite-only customers, 3,900 Grainger team members and 2,900 exhibit staff from across the United States and abroad for three days of training and networking.