Heuristic evaluation and usability testing are two of the most established methods to evaluate software for usability. When in doubt, one is the winner. Assessing the ease of use of a software is ...

One of the stories that's making the rounds right now concerns Adam Orth, a (former) Creative Director at Microsoft who caused a ruckus by cramming his foot in his Twittermouth. He did so while ...

Heuristic evaluation is a method that uses guidelines, or heuristics, to detect usability issues. Originally developed by Jakob Nielsen to inspect computer software, it has since made its way into the ...

Stanley Milgram, an American social psychologist, discovered through his research that people trust those they view as experts in their sphere of influence. He documented and proved the correlation ...

Extra: Preece et al. Interaction Design, page 343 for an introduction to the method and section 13.4 for a basic description of the method. Read the box: Dilemma on page 411 as well. Definition: ...

Welcome to my new blog, called On Second Thought. I have borrowed both the name and the concept for this blog from my new book, the full title of which is On Second Thought: Outsmarting Your Mind's ...