Things can get messy if a hotel accidentally gets overbooked or if someone's reservation is made for the wrong day. Guest satisfaction is the primary concern of hotel receptionists, and extensive ...

FROM having to deal with random people walking in the building in the early hours of the morning to trying to sort out a number of complaints, working as a hotel receptionist is not as easy as some ...

A hotel expert has dished out some crucial tips on spotting the warning signs that could spell disaster for your hotel stay. Colin Pearson from top Connecticut hotel Stanton House has revealed that a ...

A hotel expert has highlighted the red flags which could indicate something could be about to go seriously wrong on your stay. According to top hotel Stanton House if the receptionist says the wrong ...