Discover how an AI-powered customer feedback tool like Troof helps modern businesses manage reviews, analyze sentiment, and turn insights into growth.

With increasingly dynamic shifts in the market, changes in technology and the pace of business decisions, getting closer to customers and truly understanding their needs has become even more critical ...

Businesses owners can collect all the customer feedback they want, but it's all for naught if the information collected goes unused. All customers have stories to tell. Sometimes the stories have ...

Regions Financial is using artificial intelligence to listen more closely to what consumers want. The Birmingham, Ala., institution developed new technology to analyze customer feedback expressed ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to ...

Chattermill, a platform that helps companies unlock insights by analyzing customer feedback data from across myriad digital channels, has raised $26 million in a Series B round of funding. Founded out ...

TourReview, the AI-driven travel review platform for the tours and activities sector, proudly announces the launch of its latest innovation, the Review Collector. This powerful new tool is set to ...

BMW has shifted from cumbersome, multi-question customer feedback forms to a single net promoter score (NPS) in a bid to change the way it interacts with its customers. By focusing on a single metric ...

Singapore Airlines has entered a three-year agreement with Qualtrics, an experience management company, to advance its customer experience analytics. The collaboration aims to enhance the airline's ...