The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...
Leveraging industry best practices and ICCM's leadership in IT service management solutions, OpenText announces the immediate, global availability of OpenText Assure for ITSM, the latest process ...
OpenText, a provider of enterprise information management (EIM) software, has acquired its long-time BPM technology partner, ICCM Solutions, which offers process applications based on the OpenText ...
NEW YORK--(BUSINESS WIRE)--Celonis, the global market leaders in Process Mining, today announced it has received certification of its application with ServiceNow, available now in the ServiceNow Store ...