Instacart said Monday that it’s ending a program where some customers saw different prices for the same product ordered at the same time from the same store when using the delivery company’s service.

Popular food delivery service Instacart has been using a shady algorithm that charges different prices to different customers on the same grocery items in the same supermarkets without telling them, ...

A market's produce section and the Instacart logo. — Instacart (logo) and Unsplash - Thomas Le Instacart said it will stop using price tests powered by artificial intelligence after customers raised ...

The grocery delivery service Instacart is using artificial intelligence to experiment with prices and charge some shoppers more than others for the same items, a new study found. The study from ...

Instacart announced Monday it would be ending price testing on its platform, which has been available to retailers since 2023. The program was meant to help retailers learn more about what kinds of ...

Independent experiment shows Instacart displayed multiple prices for the same grocery items to different shoppers at the same time. Nearly three-quarters of tested items appeared at two to five ...