As the auto insurance market continues to soften, customers are holding more of the power— and they’ re using it, according to the JD Power 2026 U.S. “The market has clearly shifted from a pricing ...

Wawanesa Insurance has earned the top ranking in the JD Power 2026 U.S. “This recognition is a tremendous honor and a testament to our hard-working and dedicated team members,” said Wawanesa Insurance ...

Auto insurance prices are finally easing in 2026. But a new JD Power study shows that carriers are losing ground on a ...

Nearly half, 48%, of customers purchase auto policies digitally, according to the 2026 U.S. Insurance Shopping Study.

Digital channels account for a significant share of insurance purchases. According to JD Power's Insurance Intelligence ...

Consumers who have to switch channels for a single auto insurance inquiry are less satisfied and less likely to renew, the JD Power 2026 U.S. Auto Insurance Study found.  According to the study ...

Drivers are comparing car insurance rates more than ever, but many are missing out on a simple way to lower cos.

J.D. Power is sharing the results of its latest study regarding auto insurance. It involves customer satisfaction with the claims process. On the bright side, auto insurance rates are finally starting ...

Michael Vermillion is Vice President and General Manager of Global Business Intelligence with oversight of the Insurance and Healthcare practices at JD Power. He is responsible for the growth of the ...