Kolibri combines pre-built use cases, enterprise governance and open orchestration to deliver production-ready AI in ...
SoFi Technologies, Inc. SOFI is not just deploying another AI feature; it’s transforming its customer engagement model through Konecta, an AI chatbot powered by Galileo. More than a service ...
The agentic AI orchestration platform packages 25 years of CX operations expertise into pre-built, regulated-industry use ...
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SoFi Technologies, Inc.’s SOFI integration of its AI chatbot, Konecta, powered by Galileo, is more than a tech upgrade; it’s a play on efficiency and engagement in a sector that’s rapidly embracing ...
MADRID, April 14, 2026 /PRNewswire/ -- Konecta, a global leader in Customer Experience (CX) and Digital Services, announced a strategic alliance with Lenovo, a global technology leader, that combines ...
MADRID--(BUSINESS WIRE)--Konecta, a global leader in Customer Experience (CX) transformation and digital operations has been selected as one of the initial partners to join the Kraken Business Process ...
European BPO providers Konecta and Comdata have decided to merge their operations in an apparent move aimed at leveraging the advantage of size, something enjoyed by the likes of Teleperformance and ...
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SoFi's Konecta shows 65% faster replies, 7% better service and fewer abandoned chats. Konecta reduces escalations, saves costs and boosts loyalty by scaling customer support. SOFI shares are up 78% ...