Northumbrian Water Selects Medallia to Elevate Customer Experience for 4 Million Water Customers

Medallia Inc., the global leader in customer and employee experience management, has partnered with Northumbrian Water Group, ...
Business Mondays

Northumbrian Water Group Announces Partnership with Medallia to Enhance CX for UK Water Customers

This collaboration is set to turn the tide on customer experience in the water industry Medallia, the global leader in ...
CMS Wire

Survey Shuffle to AI Shuffle: Medallia Wants to Reshape the CX Deck

It’s not just new features — it’s a redefinition. Medallia hits Vegas wanting to change the CX insights game. LAS VEGAS — The first step to admitting we’re not great at customer experience is ...
Business Wire

Medallia Expands Strategic Partnership with Adobe, Integrating with New AI Agents for Enhanced Customer Experiences

TYSONS, Va.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, announced the expansion of its strategic partnership with Adobe, integrating with the newly ...
Morningstar

Medallia Client TransUnion Earns Award for Excellence in Customer Experience

TransUnion's innovative approach to leveraging CX insights to improve customer and agent experiences landed the organization the “Customer Service Team of the Year Award” Medallia, Inc., the global ...
CMS Wire

Medallia and Adobe Expand Partnership With AI Agent Integration

Medallia announced on Sept. 23 that it has expanded its strategic partnership with Adobe, integrating with Adobe's newly launched AI Agents. The integration aims to enhance how businesses build, ...
Yahoo

Gen Z turns to third-party sites to share their gripes, or praise, of companies

Customers are turning to third-party platforms, including social media sites, as a source of customer service information. This story was originally published on CX Dive. To receive daily news and ...
Nasdaq

Thoma Bravo Completes Acquisition of Medallia

SAN FRANCISCO--(BUSINESS WIRE)-- Thoma Bravo, a leading software investment firm, today announced the completion of its acquisition of Medallia, a global leader in customer and employee experience, in ...
Virginia Business

Medallia to invest $2M in Tysons, create 100 jobs

Global customer and employee experience management company Medallia announced Tuesday that it’s investing $2 million to open a new East Coast headquarters in Tysons later this year. Medallia’s new ...
Morningstar

Medallia Announces Carrie Parker as Chief Marketing Officer

Medallia, Inc., the global leader in customer and employee experience, today announced Carrie Parker as Chief Marketing Officer (CMO). Parker brings over 25 years of experience leading high-performing ...

Medallia Inc.: Northumbrian Water Selects Medallia to Elevate Customer Experience for 4 Million Water Customers

This collaboration is set to turn the tide on customer experience in the water industry Medallia Inc., the global leader in customer and employee experience management, has partnered with Northumbrian ...