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Securing cloud services remains a challenge for enterprises. That’s why several companies have been working on security solutions that specifically address that need. In the latest example of that, ...

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The first fruits of Salesforce's acquisition of Slack are unveiled today as the CRM giant urges customers to adopt a Slack-First Customer 360 approach to sales, service and marketing The rationale for ...

The pre-packaged customer service agent can be deployed across channels to autonomously resolve customer issues $2 at a time.

The deal, which has been in the works for more than a year, will deliver a ton of new data for Salesforce users, but the implications for Informatica users are less clear. Salesforce (NYSE:CRM) has ...