As businesses and consumers prepare for the 2025 holiday season, new survey data from Snappy shows that gifting remains one of the most meaningful and effective ways to strengthen human connection at ...

Walmart is America’s worst retailer, according to two widely regarded surveys on customer satisfaction and company reputation ...

The best smartphones are useless if your service isn't up to par, and this company keeps its customers happier than any other ...

PHILADELPHIA (CBS) -- Hospital and physician practices, like many companies, have long used surveys, often expensive surveys, to look at customer satisfaction. The patient satisfaction reports called ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Sumit Aneja Customers now ...

Automotive manufacturers scour their private polls just as fastidiously as politicians do theirs, but the big difference is that there is never a "judgement day" for the car makers because they keep ...

General Motors is planning to shorten its customer satisfaction survey and to start asking car shoppers to give dealers online ratings and reviews, according to a report from Automotive News. GM has ...

Ambulatory surgery centers can utilize patient satisfaction surveys as a springboard for process improvement. As such, patient satisfactions surveys should not be created or distributed haphazardly ...

Origins: Most of us really like getting something for nothing, even if the "something" is of modest value. Businesses sometimes take advantage of this prediliction through means such as enclosing ...

A Community Satisfaction Survey commissioned by Salem leaders in September found that homelessness and public safety remain ...

SAN FRANCISCO -- Unfair, invalid, and biased patient satisfaction surveys are a menace to medicine, a trio of emergency medicine physicians claimed at the American College of Emergency Physicians ...

Starting Monday 10 November 2025, residents and ratepayers may receive a survey call asking for their view on Council's ...