When ChatGPT came out in November 2022, Eoghan McCabe was about a month into his second stint as CEO of Intercom, the customer service software company he had co-founded a decade earlier. Growth had ...

Forbes contributors publish independent expert analyses and insights. Joanne Chen is a General Partner at Foundation Capital. Apr 29, 2024, 07:31pm EDT Apr 29, 2024, 07:32pm EDT The push towards ...

As their stocks tank, software makers are rebranding themselves as A.I. innovators. Sparkle emojis are everywhere, but some efforts have been more successful than others. By Sarah Kessler When ChatGPT ...