MIDLAND The latest findings of the 2025 Utility Trusted Brand & Customer Engagement: Residential study, which tracks the ...

Escalent Recognizes 12 Utilities as 2025 Business Customer ChampionsLIVONIA, Mich., Jan. 14, 2026 (GLOBE NEWSWIRE) -- A new Cogent Syndicated ...

Instead of reengineering entire technology stacks, utilities are connecting data, processes and workflows across systems that ...

Although all major indices posted year-over-year gains, Brand Trust once again played the most influential role in driving recovery. Improvements in company reputation led Brand Trust gains.

TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA and Advanced Utility Systems proudly announce a strategic partnership to elevate customer experience. This partnership merges KUBRA’s customer experience ...

The nation’s electric, gas and water utilities are at a crossroads. Environmental conditions and catastrophes are forcing stakeholders to face a reckoning about what a sustainable future looks like.

The 2025 J.D. Power study reveals a historic decline in U.S. residential electric utility satisfaction, primarily driven by a 34% increase in average bills since 2020, reaching $189 monthly. Despite ...

Websites and mobile apps are the first places most customers turn when they want self-service, have questions or experience a problem with a product or service, and in many service ...

WINSTON-SALEM, N.C.--(BUSINESS WIRE)--Winston-Salem/Forsyth County Utilities announced its selection of WaterSmart – a VertexOne Brand to provide customers with an easy-to-use online and mobile ...