Kerry Schott's report into the Triple Zero outage debacle increases pressure on Optus to implement 21 recommendations, some of them "urgent", and highlights numerous errors.

Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September outage found gaps in process, accountability, escalation, and information ...

Optus has released the findings of an independent probe into the deadly triple-0 outage in September. Hundreds of emergency calls failed to go through during the outage, with two deaths directly ...

The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

Optus has released a much-anticipated review into September's network failure that left hundreds of people unable to reach Triple Zero (000) and was linked to two deaths.

An independent review sharply criticizes Optus management for avoidable failures and cultural shortcomings in a fatal ...

The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s emergency call outage has found.

A report into Optus’s Triple-0 outage has uncovered a cascade of mistakes that left vulnerable Australians without emergency ...

Optus lost quality control over its network teams and call centres by outsourcing the essential work to overseas providers, an independent report into the catastrophic failure of its connectivity with ...

An independent review of an outage of Optus’ emergency call network in September suggested shifting call centre operations ...

Optus's Singaporean parent company, Singtel, has been exposed for paying zero corporate tax in Australia in 2023/2024 financial year, despite pulling in a staggering $8.2billion in the same period.

Critics say the communications regulator is allowing businesses to register trusted SMS sender names without adequate checks, ...