Despite seeing higher year-over-year sales, Zumiez has announced it will close additional store locations in 2026.

By the time AI-assisted commerce represents meaningful transaction volume, the winners may already be established. Brands that fail to provide clean product data and reliable inventory signals risk ...

Retail operations pay for transaction uncertainty in exception labor, supplier disputes, delayed settlements, and customer-facing disruptions. Flow intelligence reduces that waste by proving ...

The retailers seeing measurable impact are deploying agentic AI that doesn’t just explain policies but processes them. Instead of instructing a customer how to initiate a return, the system verifies ...

U.S. private ⁠equity ⁠firm KKR has signed a deal to acquire the bakery chain Nothing Bundt Cakes for over $2 billion.

Gap is partnering with Google's Gemini to allow shoppers to check out directly within the AI platform, making it the first ...

Since launching in 2021, Walmart Connect's revenues have soared, earning $4.4 billion in 2024 (a 27 percent increase from the ...

While digital loyalty programs can yield match rates of up to 30 percent, in-store rates tell a different story. In-person ...

While AI can manage the conversation, only operational truth can complete the promise. And continuous, intelligent RFID ...

Retail media sits at the top of every chief marketing officer's agenda … and for good reason. It promises precision targeting ...

Many brands still treat post-purchase messaging as a transactional necessity rather than a strategic opportunity. Sinch ...

Consumer AI agents are quickly moving from experimentation to real deployment. They're booking flights, handling refunds, and ...