WhatsApp announced it's introducing the ability for large businesses to reach customers through voice calls, which will allow ...

AI chatbots could soon be approaching Messenger, WhatsApp and Instagram users to initiate conversations. Internal documents ...

Meta's WhatsApp is expanding its business suite by introducing voice call capabilities for large businesses, according to ...

Meta has upgraded the WhatsApp Business platform with AI chat support, voice and video calling, and a centralised system.

Meta is experimenting with having customizable chatbots messaging users unprompted and follow up on past conversations.

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...

Meta revealed that its chatbot would only send users a follow-up if they talked with the AI within a 14-day period which a ...

WhatsApp has become a battleground for AI chatbots like ChatGPT and Perplexity, challenging Meta AI.

Meta has introduced AI features for WhatsApp, which would help enhance its business capabilities.On Tuesday, July 1, the tech ...

Behind on the group chat? Meta AI will access your texts to fill you in on the highlights. Here's how to turn it on (or keep ...

WhatsApp can now call on Meta AI to summarize your personal chats. As shown in a GIF, you can access it by tapping the button ...

WhatsApp's latest feature helps users catch up on long conversations, but Meta AI has a unique way of processing that data.