COMMUNICATION Jujitsu Your Insults. If an angry customer abuses you, pause for a second, look at them and ask, “Are you OK?” According to Daniel Goleman, the author of Emotion ...
Here are all of the proven ways to satisfy your customers in the Good Coffee Great Coffee video game. While some of these tips are common knowledge amongst fans, others may surprise you. Work fast.
Twisted Sifter on MSN
Impatient And Angry Customer Is Rude To This Representative, So They Decided To Solve The Problem The Longer, Slower Way
If you have ever worked in customer service, you probably know that some customers can be really rude. You also probably know ...
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