Running a cashless business in Kenya is no longer optional. It is how serious SMEs survive theft, beat slow reconciliations, qualify for credit, and keep up with the Kenya Revenue Authority's eTIMS ...

A Safaricom USSD code is a short dial string - like *334# for M-Pesa or *188# for SMS bundles - that opens an interactive menu on any phone, no internet needed. Safaricom subscribers use USSD codes to ...

If you are launching a USSD service in Africa, your shortlist usually starts with Africa's Talking and quickly grows to include HelloDuty, Infobip, and a handful of strong single-country aggregators.

If you run a business in Kenya, digital transformation is no longer a buzzword pinned to a corporate strategy deck — it is the difference between scaling profitably and being quietly replaced by a ...

Starting a business in South Africa as a foreigner in 2026 boils down to four moves: secure the right visa from the Department of Home Affairs (DHA), register an entity with the Companies and ...

Kenya and the broader East African region have moved from being a quiet outsourcing experiment into one of the most watched call center markets in Africa. By 2026, the Communications Authority of ...

USSD codes are still the lifeline of mobile services in Uganda. From buying airtime to sending MTN Mobile Money or Airtel Money, more than 36.7 million active mobile money users rely on short USSD ...

USSD codes are the unsung hero of Kenya's mobile economy. From sending money on M-PESA to checking your KPLC tokens, paying KRA taxes or unlocking your NHIF cover, a five-character shortcut beats ...

Mauritius, a small island nation, has a well-established telecommunication infrastructure. With a population of around 1.3 million, the country boasts a high mobile phone penetration rate. There are ...

If you cannot measure it, you cannot manage it. Nowhere is that truer than in a contact centre, where every minute of agent time, every abandoned call, and every unresolved ticket has a direct revenue ...

Microfinance institutions in Kenya are still the most reliable source of working capital for small businesses, hawkers, smallholder farmers and informal traders who do not qualify for commercial bank ...

Every Kenyan with an active KRA PIN must file an income tax return each year on iTax (itax.kra.go.ke), whether employed, in business, or earning nothing at all. The return for each year of income is ...