e4 highlights how AI is transforming contact centres to improve efficiency and customer experience

AI is transforming contact centres by automating tasks, improving efficiency and enabling personalised, proactive ...

Marc Benioff unveils new version of Slackbot with AI capabilities, talks San Francisco's progress

Salesforce CEO Marc Benioff appeared before clients, investors and media in San Francisco Tuesday to showcase the next ...

Chativ Makes AI Customer Service for Small Business Affordable and Instant

Chativ's AI chatbot for small business websites trains itself from your existing content and answers customer questions ...

Salesforce, Inc. (CRM) Asserts Growth and Cash Trajectory with Accelerated $25B Buyback

Salesforce Inc. (NYSE:CRM) is one of Motley Fool’s high-growth stock picks. On March 27, BNP Paribas Exane reiterated an ...

Sinergify Wins Second Consecutive Stevie® Bronze at 2026 Stevie Awards for Sales & Customer Service

Sinergify, a Salesforce-Jira integration by Grazitti Interactive, secures its second consecutive Bronze at the 2026 ...

Salesforce's AI Push Gains Steam: Will Agentforce Drive CRM's Growth?

CRM's Agentforce surges with 169% ARR growth and 29,000 deals, fueling AI momentum as Data 360 drives recurring revenue gains ...

'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start

Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry ...

Motley Fool’s 10 high-growth stock picks

In this article, we will discuss the Motley Fool’s 10 High-Growth Stock Picks. The magnificent seven stocks once dominated ...
diginomica

Why should you ever log into Salesforce again? It's a good question, says co-founder Parker Harris

Coming from the guy who’s driven the direction and development of Salesforce’s product architecture over the past 27 years, ...