Paul Lewis led assignments in financial services, retail banking, life insurance and stock exchanges, energy, manufacturing, telecommunications, rail, air, container shipping and government. Mr Lewis ...

IPscape Unbeatable IVR Software is a cloud-based IVR and contact centre solution designed to automate and optimise inbound customer interactions. It enables organisations to deliver personalised, ...

Regional Investment Corporation (RIC), a government lender to farm businesses, has completed a project to insource lending and contact centre operations from Bendigo and Adelaide Bank. The insourcing ...

Adaptability, resilience and persistence were a few of the leadership qualities instilled in Fiona Boyd, CEO of ipScape from early on in her career. Boyd’s first professional role exposed to her a ...

Cloud contact centre software vendor ipScape has appointed Keith Masterton to head up its channel efforts. At ipScape, Masterton will support the vendor’s partnership strategy and global expansion ...

What is the address for IPSCAPE SERVICES PRIVATE LIMITED ? The corporate office of IPSCAPE SERVICES PRIVATE LIMITED is situated at NO.204 SKYLINE CHALET 2-1/12 OVH ROAD BASAVANAGUDI BANGALORE ...

Wealth management platform Powerwrap shuffled its board, after the resignation of a director. Fiona Boyd has been appointed as a director of the platform provider, after Donna Hardman stepped away ...

Kerry tech firm Expert Software Test is aiming to make a splash in the digital banking sector, writes Trish Dromey Preparing for the launch of an innovative application programme interface (API) ...

Taking advantage of this development to drum up a bit of publicity is John Plafreyman, chief executive of ipSCAPE, who notes that "having the resources in place to scale up and down to meet demand and ...

There’s an increasing amount of research that suggests overly-familiar customer interaction on social media is a notoriously risky play. Getting a communication style or even tone wrong can come off ...