The shift from IVR to CRM-native AI agents is turning enterprise phone calls into programmable workflows that automate ...

At Samsung’s Galaxy Unpacked, Google announced agentic automation capabilities for the Gemini app on the Galaxy S26, as well as the Pixel 10. As expected, the Gemini app can complete multi-step tasks ...

AI’s economic impact is usually explained in terms of falling costs of prediction or falling costs of creation. But there’s a more important factor that may be the least understood and most ...

South Metro Atlanta is set to become home to a demonstration pilot for a publicly accessible automated transit network using autonomous electric vehicles on dedicated guideways. This system promises ...

Congratulations, office workers. Most of what you do at your cozy desk jobs will soon be automated with AI, according to the extremely questionable projections of Microsoft’s AI CEO Mustafa Suleyman.

Companies like UPS, FedEx and DHL are increasingly turning to automation in their warehouse processes to work toward greater efficiency and lower costs. But with the rise of automation, companies are ...

Traditional Interactive Voice Response (IVR) systems were built to reduce call volume but instead, they trained customers to expect frustration. Advances in voice AI now make it possible to handle ...

Microsoft AI CEO Mustafa Suleyman says AI will reach "human-level performance" in white-collar work. He predicts most tasks in that field can be automated within the next 12 to 18 months. Several ...

Embedded Anthropic engineers have spent six months at Goldman building autonomous systems for time-intensive, high-volume back-office work. The bank expects efficiency gains rather than near-term job ...

Global energy company GE Vernova announced the launch of another offering in the group’s GridBeats portfolio, which features software-defined automation solutions designed to modernize electrical ...

Source: ChatGTP/OpenAI We stand at an inflection point where artificial intelligence reshapes what we do and who we become in the process. The debate around AI typically oscillates between two poles: ...

Will AI lead to layoffs? Are people already losing their jobs to AI? While overall unemployment in the U.S. is still relatively low, there is considerable speculation that the adoption of generative ...