Salesforce is bringing artificial intelligence (AI) directly into Salesforce Suites, the CRM designed for small businesses and startups, so growing teams can turn context and customer data into action ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

In this Executive Insights, Baltimore Business Journal Publisher, Courtney Bode is joined by Tony Moab, COO & CFO of Whiting ...

The native CCaaS solution offers a single data source for customer information and an application that unifies AI, channels and CRM.

And they abused a Mandiant-developed open source tool in the attacks ShinyHunters told The Register that it has stolen data from about 100 high-profile companies in its latest Salesforce customer data ...

Getting Salesforce up and running for your UK business can feel like a big task. It’s a powerful tool, but making sure it ...

Aura confirmed a data breach exposing 900,000 records, part of a broader attack targeting Salesforce Marketing Cloud customers. If your business uses Salesforce, here’s what to do right now.

Playable is rolling out a series of advancements across the platform, including AI video, video templates, security ...

New AI canvases in UC and productivity platforms use inputs from meetings and documents to drive enterprise workflows, with ...

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Workday delivers a new conversational UX for its own applications and other enterprise workflows based on its acquisition of ...

Enterprise management software company Workday Inc. today announced that Sana for Workday is now available worldwide, ...