Enterprise customer service operations have evolved dramatically in the past decade. Support organizations now manage complex product ecosystems, global service teams, and interactions across multiple ...

Salesforce Inc. is planning to sell as much as $25 billion of debt to fund a share buyback, according to people with knowledge of the matter, in what would be the software firm’s biggest-ever note ...

Cloud software provider ​Salesforce is preparing ​to raise as much as $25 ​billion in a debt offering to help fund a major ...

Modified AuraInspector scans misconfigured Salesforce Experience Cloud sites, extracting CRM data and enabling targeted ...

Bloomfire reports on 6 key knowledge management trends for 2026, emphasizing dynamic collective intelligence as a strategic ...

Pricing on the longest part of the deal tightened by just 0.1 percentage point to 1.85 percentage point above Treasuries — while similar deals have narrowed by an average of 0.3 percentage point this ...

Built for compliance-intensive environments, Panviva is helping enterprises transform outdated or unstructured knowledge into ...

Enterprise management software company Workday Inc. today announced that Sana for Workday is now available worldwide, ...

Salesforce partners are sharpening their focus on measurable business outcomes as organisations across Australia and New ...

As Superhuman expands its partnerships for RAG AI agents, it's addressing the need for multi-sourced summaries — but ...

The software firm is raising $25 billion from an eight-part bond, with maturities ranging from two to 40 years, according to people with direct knowledge of the matter. Salesforce, the leading maker ...

Agentforce Contact Center has been in pilot mode with 60 users, Compass Working Capital and Savant Systems among them.