Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them “easy targets” for cybercriminals, leading to a May data breach that ...

For home care agencies, CRMs are the future of marketing. These tools allow you to streamline the journey from lead to client ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

Shares of cloud-data warehousing stock Snowflake were significantly pared down in the third quarter in favor of an ...

Bill Ackman of Pershing Square Capital Management and Andreas Halvorsen of Viking Global Investors are two billionaires worth ...

A survey of ERP users found Info is used most often for accounting and finance; Microsoft for inventory management; SAP and ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

Sacramento-based Zennify, a tech consulting firm for financial services companies, has acquired Terazo, a digital engineering ...

DKSH Healthcare Business Unit, in partnership with Euris, is introducing ConnectPlus, a data-driven Customer Relationship Management (CRM) and Multi-Channel Engagement (MCE) platform aimed at ...

“Salesforce continues to invest in its physical presence in India by committing to a new Salesforce Tower in Bengaluru. This ...

In today’s digital world, delivering a robust customer experience has become integral to any business, with ...