Snowflake and Omdia report that the intersection of business and data is a natural fit for generative AI investments.

Here’s a question I think worth pondering for customer experience (CX) leaders developing their artificial intelligence (AI) ...

Ada CEO Mike Murchison spoke to No Jitter about how its technology allows businesses give AI agents one set of instructions ...

Even though unlocking unstructured data and processing datasets faster can help with AI projects, organizations still need to ...

As Superhuman expands its partnerships for RAG AI agents, it's addressing the need for multi-sourced summaries — but ...

Shadow AI tools can be helpful for productivity, but they may store or reuse user or corporate data, leading to data leaks ...

MIT and Celigo released a report that shows the link between tools that manage unruly data and success in AI adoption.

Vonage will provide native telephony within ServiceNow, which smooths the human agent experience and makes phone calls a ...

Context” seems like a necessary quality to improve data – and agentic AI efficacy. But how do you define it? We asked the ...

In conversations with customers and vendors, a pattern has emerged in the AI adoption narrative — but customers should look ...

Factors like poor data management, governance and security, and a lack of training all contribute to slower generative AI adoption among knowledge workers.

In a demo for its Agentforce AI Agent Builder, the company showed how imposing logical rules on customer service agents could ...