Shoppers want personalized communication, but they want it to come directly from staff, which can in turn drive sales, an ...

The Abercrombie & Fitch Co. brand teamed with singer-songwriter Gigi Perez to cover a Green Day classic as part of its ...

After an initial dark launch, Ask Macy’s helps users discover brands and receive personalized product recommendations.

Following the deal, which is expected to close next month, the body care brand’s current senior management will continue ...

CEO Elliot Hill said the company is not satisfied on a Q3 earnings call, but he’s confident in the direction and leadership provided extra forward guidance.

As part of its supply chain modernization efforts, the retailer is replacing its legacy systems with AI-powered platforms.

David Stanchak rejoined as chief real estate and transformation officer, while Veronica Schnitzius was named chief manufacturing and sourcing officer.

In some areas customers didn’t react well to merchandising changes after stores were converted to the Shoe Station banner.

The lines between apparel, activewear and everything in between have only continued to blur. That isn’t a problem, except if the customer says it is.

After avoiding bankruptcy, the off-pricer’s CEO and a few CFOs have left. Meanwhile, the home improvement retailer bought ...

The AI-enhanced experience will give customers advice and help them discover products, according to Global Chief Digital ...

Katie Thomas of the Kearney Consumer Institute talks about nuances in the K-shaped economy that help explain why discretionary retail sales have remained strong despite shoppers’ wariness.