MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

A new study led by the University of Portsmouth lifts the lid on the tactics used by call center fraudsters in India, while ...

Inspired by examples in other fields like NASA’s Mission Control, a number of multi-hospital health systems have launched ...

SUNSET, Utah — For the third time this spring, the Utah group Grow The Flow sponsored a town hall meeting about data centers. This one happened in Sunset and also featured a candidate forum for Utah ...

Storion Energy LLC, a U.S.-based supplier of Vanadium Redox Flow Battery (VRFB) components, will showcase its high-quality vanadium electrolyte and stack power assemblies during the International Flow ...

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GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...

Marysville City Council will soon consider a change to the city's zoning code regarding data centers. A proposed zoning code amendment, unanimously approved by the city planning commission, removes ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

Federal Communications Commission Chairman Brendan Carr made his case on Tuesday that overseas call centers pose potential national security risks because they may be compromised by foreign actors.

See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. Please hold: Washington is coming for customer service. This week, FCC ...

WASHINGTON, March 4 (Reuters) - The Federal Communications Commission said on Wednesday it is considering limits on U.S. telecom firms' ‌use of foreign call centers and requiring foreign-based ...