A new study led by the University of Portsmouth lifts the lid on the tactics used by call center fraudsters in India, while ...

Inspired by examples in other fields like NASA’s Mission Control, a number of multi-hospital health systems have launched ...

Use left and right arrow keys to seek audio. If you are in the market for a new case and GPU cooling is one of your biggest concerns, HAVN has the perfect case for you, as it's designed specifically ...

Modern Warfare 4 multiplayer feels like one of those Call of Duty entries where you can immediately tell something is different – not in a gimmicky way, but in a “wait… this actually feels more ...

"Insecure" and "Better Call Saul" actor A. Russell Andrews has been diagnosed with ALS. The Los Angeles-based TV actor and theater star revealed the diagnosis during an appearance on CNN's "The Story ...

A Nevada utility just told 49,000 Lake Tahoe residents that it’s redirecting 75% of their electricity supply to data centers — and they have less than a year to find a new power source. It’s one of ...

Call of the Elder Gods, from developer Out of the Blue Games, handles a careful balancing act between story-focused adventure and puzzle solving with grace. As the long-awaited follow-up to 2020's ...

GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...

Marysville City Council will soon consider a change to the city's zoning code regarding data centers. A proposed zoning code amendment, unanimously approved by the city planning commission, removes ...

Designers love to fuss over colors, gradients, and the perfect corner radius, but when you sit with real users, none of that matters if they can’t finish the task they came for. A gorgeous interface ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...