NHS staff in Scotland will be trained on using compassionate communication after a study found patient safety could be improved by having someone listen to their experiences after adverse events. The ...

NHS Shared Business Services (NHS SBS) has launched a £250m communications framework focused on patient and citizen communications. The framework includes suppliers with a range of services from ...

There needs to be better communications within the NHS to prevent people dying, a leading neurologist has told the inquest into the death of teenager Gaia Pope-Sutherland. The 19-year-old was reported ...

UK law changes pose a threat to the security of messaging apps - and therefore their use in the NHS. In The BMJ today, doctors warn that patient care will suffer if they can no longer use apps such ...

Add Yahoo as a preferred source to see more of our stories on Google. Medical professionals have criticised a new NHS system to extract patient data from doctor’s surgeries in England, saying ...

A cloud-based communication system is now live across one of Scotland’s largest health boards. NHS Lanarkshire is the first health board in Scotland to implement the new Contact Centre as a Service ...

Spending on media and communication staff within the NHS has increased year-on-year for the past half decade. SNP ministers are being told to “swap the spin doctors for the real kind” as figures ...

British Telecommunications plc (BT) is partnering with NHS Blood and Transplant (NHSBT), to provide a technology and communications solution for England’s NHS blood donor network. NHSBT looks after ...