NHS staff in Scotland will be trained on using compassionate communication after a study found patient safety could be improved by having someone listen to their experiences after adverse events. The ...

NHS Shared Business Services (NHS SBS) has launched a £250m communications framework focused on patient and citizen communications. The framework includes suppliers with a range of services from ...

There needs to be better communications within the NHS to prevent people dying, a leading neurologist has told the inquest into the death of teenager Gaia Pope-Sutherland. The 19-year-old was reported ...

Add Yahoo as a preferred source to see more of our stories on Google. Medical professionals have criticised a new NHS system to extract patient data from doctor’s surgeries in England, saying ...

UK law changes pose a threat to the security of messaging apps - and therefore their use in the NHS. In The BMJ today, doctors warn that patient care will suffer if they can no longer use apps such ...

The lives of deaf patients are being put at risk due to communication barriers in the NHS, charities have warned. Deaf people often misunderstand treatment plans and rely on family members to ...

British Telecommunications plc (BT) is partnering with NHS Blood and Transplant (NHSBT), to provide a technology and communications solution for England’s NHS blood donor network. NHSBT looks after ...

Spending on media and communication staff within the NHS has increased year-on-year for the past half decade.