Yet, traditional ITSM frameworks often rely heavily on manual processes that create inefficiencies, accuracy issues, and slow resolution times. As organizations scale and user demands grow more ...

As organizations deploy AI agents and assistants across collaboration platforms, applications, and data environments, these systems are increasingly interacting with data using ex ...

SAP Concur at its annual Fusion conference this week announced a spate of new capabilities, including new agents through Joule, SAP's AI copilot, new virtual card capabilities and enhanced chat ...

Satya Nadella, Chairman and CEO, and Mustafa Suleyman, Executive Vice President and CEO of Microsoft AI, shared the below communications with Microsoft employees this morning. SATYA NADELLA MESSAGE I ...

Sorena AI says companies adopting generative AI for governance, risk, and compliance are running into two connected problems: confident answers that cannot prove coverage, and agentic systems that can ...

Romanian Iulia Neagu, a PhD in physics at Harvard, sold the artificial intelligence startup Quotient to the American, ...

Also: AI agents are fast, loose, and out of control, MIT study finds. If you're feeling anxious about the rise of agents, here are five ways to start feeling more confident about ...

Four executives, including LinkedIn CEO Ryan Roslansky, will share oversight of Microsoft 365 and Windows as the company doubles down on Copilot and agentic software.

Microsoft expands Copilot with Agentic AI for enterprise automation, introducing Copilot Cowork that can plan tasks, generate reports, manage meetings, and execute workflows across Microsoft 365.

AI agents will become part of the enterprise application layer. Microsoft’s new Agent 365 platform signals a shift from AI as a chat assistant to AI as an operational actor capable of calling services ...

Microsoft 365 Copilot now features Anthropic’s Claude agent technology, the first direct integration of this model into the platform.

Microsoft's powerful artificial intelligence (AI) ecosystem can make it one of the biggest winners in the rapidly expanding ...