The Ritz-Carlton’s Legendary Hospitality Is Built on 7 Concepts Every Modern Business Should Steal

Service becomes legendary when organizations pair exceptional hospitality with rigorous standards, daily training, and ...
CMSWire

Ever Focus on How You End the Customer Journey?

Why do endings matter as much as beginnings in customer experience? Psychological principles like the peak-end rule show ...

# Marble Unlimited Marks 27 Years of Custom Stone in Hillsborough

The family-owned countertop fabrication and installation business serves Triangle-area homeowners, designers, and ...

Just About Anyone Can Sell You GLP-1s Online Now

Welcome to the “Temu experience of telehealth,” where everyone from Grindr to MAGA influencers can open a virtual clinic ...
ccr-mag

Persona Triangle Acquires Sheer Service, EVO Door & Window

Exeter Street Capital Partners (“Exeter”), the private equity affiliate of Patriot Capital Group, today announced that its portfolio company Exeter Image Holdings, LLC (“Persona Triangle”) has ...
Morningstar

Exeter Street Capital Partners Announces Persona Triangle Has Acquired Sheer Service and EVO Door & Window Service

Add-On Acquisitions Further Accelerate Persona Triangle's Growth in Facility Services Platform to Operate as Persona Services Group Going Forward BALTIMORE, April 29, 2026 /PRNewswire/ -- Exeter ...
Fast Company

This triangle-shaped stamp has an unusual purpose

A new U.S. postage stamp is triangle-shaped, and it’s valid on mail sent around the globe to more than 180 countries. The triangle Postcrossing stamp from the U.S. Postal Service commemorates an ...
CNBC

'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...
WTVD

I-Team finds NC DMV wait times plunge in Triangle, statewide as agency works to improve service

RALEIGH, N.C. (WTVD) -- After months of frustration and hours-long lines, average wait times at Division of Motor Vehicles offices across North Carolina have dropped sharply in recent months, ...
USA Today

Which banks, credit cards and insurers have the best customer service?

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...
Nasdaq

Healthcare Triangle, Inc. Signs Advance Agreement for the Acquisition of Next-Generation AI Customer Engagement Business, on track to generate $34M in Revenue for FY 2025

PLEASANTON, Calif., Dec. 10, 2025 /PRNewswire/ -- Healthcare Triangle, Inc. (Nasdaq: HCTI) ("HCTI" or the "Company"), a leader in digital transformation solutions for healthcare and life sciences, ...
USA Today

Which companies have the best customer service? Chewy, Aldi at the top

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...