Massachusetts utilities company National Grid is once again the target of criticisms from customers over billing practices.

The city announced that a power outage is scheduled to take place on the night of Monday, June 30. The outage, which was ...

As a result of the crash, troopers reported that wires were down. At 10:12 p.m. Saturday, National Grid reported that 100 ...

Leap, a leading virtual power plant (VPP) platform, and National Grid, one of world's largest energy utilities, today (June 26) announced the expansion of their grid services collaboration . . .

State officials unveiled a new iteration of the SMART solar incentives, which could help the state’s solar businesses survive ...

Yesterday’s system demand reached approximately 92% of ISO New England’s all-time peak, levels not seen since 2010,” utility ...

National Grid electric customers may soon see millions returned to them after Massachusetts regulators penalized National Grid for a slew of customer complaints. A spokesperson for the Department ...

BOSTON — National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and "inexcusable" customer service failures.

The Department of Public Utilities is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts. The agency says about 35,000 gas customers ...

After a cold winter and soaring rates fueled eye-popping natural gas heating bills in Massachusetts, all of the state's gas companies promised 10% cuts in March and April.However, National Grid ...

National Grid has restored power to more than 20,000 customers in Massachusetts since high winds swept through the state. Restoration work is continuing as conditions are deemed safe.