If you’re a CX leader, you need to make sure your organization’s North Star is constructed in a way that teams can actually use. When it’s defined and applied effectively, it unites stakeholders ...

Aurasell's Go-To-Market Operating System consolidates capabilities of AI and CRM systems in one workflow automation platform.

Housecall Pro, a provider of software for home service professionals, has integrated with Yelp to enable leads from Yelp's high-intent users to flow directly into Housecall Pro's Job Inbox.

Validity, a provider of marketing success and customer data intelligence solutions, today launched Validity Engage to help marketing teams launch engaging email campaigns. Engage is comprised of the ...

New integration helps tap into high-intent Reddit communities while automating budgeting, bidding, and optimization.

Wiland, a provider of predictive audience intelligence, has launched RetailSignals to help retailers turn real-world consumer spending behavior into actionable, predictive insights.

Joint solution combines autonomous and assisted AI with Vonage communications and network APIs for mobile workforces.

Clutch research reveals what builds trust and what destroys it. Plus: Consumers prefer AI personas that reflect their identities, new data says.

Vida's latest AI Agent Operating System Release delivers omnichannel capabilities, centralized control, and flexible integrations.

Genesys Cloud Agentic Virtual Agent advances AI from conversation to autonomous action, enabling outcome-driven operations.

Intuit today introduced Mailchimp product innovations that help unlock profitable growth for ecommerce businesses, enabling merchants to connect their data and activate omnichannel campaigns. Intuit ...

Agentic commerce does more than allow businesses to meet customers where they are; it actually acts for the buyer.