We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 30 days of purchase. Conditions are noted below. Returned items …

Policies & guidelines for returns, pricing, security, privacy, and accessibility.

Your guide to our FAQs, including returns, emails/promotions, Belk Rewards Card & shipping information.

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If I return all the items in my order will I still be charged for delivery? If any of the items we deliver are damaged or incorrect, we will refund the delivery charge.

Need help with something? Contact info and availability for Belk Customer Service & Belk Rewards Card Customer Service can be found here.

Need help? Send us an email Customer Service: (980) 447-5442 Phone Hours: Mon - Fri: 8AM - 8PM (EST) Sat - Sun: 9AM - 7PM (EST) Christmas Eve: 8AM - 5PM (EST) Christmas: Closed New Year's …

For info on items purchased from belk.com, please visit our Returns & Refunds page. For info on Belk store merchandise returns, please refer to the back of your store receipt for instructions.

How do I return or exchange an item purchased using Afterpay online? Afterpay purchases follow our standard return policy. You can return your online Afterpay purchase in-store or by mail for a refund. …

Not valid on prior purchases, special orders or trunk shows, select online exclusive brands and items shipped directly from vendors on belk.com, Belk Market, Belk Outlet or Belk gift cards. Additional …