7 Step Call Flow Strategy for Contact Centers
7:52
Find in video from 00:01Introduction to Call Flow Strategy
7 Step Call Flow Strategy for Contact Centers
5.9K viewsJun 7, 2024
YouTubeMyra Golden
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
5:32
Find in video from 01:01Understanding Soft Skills
7 Tips for Effective Communication | Online Call Center Agent Soft Skill…
95.4K viewsJul 8, 2020
YouTubeBenchmarkPortal
8 Steps to Improving Active Listening | Online Call Center Agent Soft Skills Part 5
5:49
Find in video from 03:30Eight Steps to Improve Listening Skills
8 Steps to Improving Active Listening | Online Call Center Age…
127.7K viewsOct 8, 2020
YouTubeBenchmarkPortal
Controlling Difficult Customers: Mastering Call Center Role Play Customer Service Skills
5:06
Find in video from 00:10Calling Express Delivery Services
Controlling Difficult Customers: Mastering Call Center Role Play C…
8.1K views10 months ago
YouTubeSingle Step English
How to Succeed in a Call Center Job | Tips and Strategies | Single Step English
6:54
Find in video from 00:33Communication Skills
How to Succeed in a Call Center Job | Tips and Strategies | Single Step …
10.6K viewsJun 18, 2023
YouTubeSingle Step English
B2 English Call Center Training • Communicating Proactive Steps to Customers
22:11
B2 English Call Center Training • Communicating Proactive Steps t…
11 months ago
YouTubeCall Center Academy
10 Tips to Succeed | Online Call Center Agent Training Soft Skills Part 31
6:14
10 Tips to Succeed | Online Call Center Agent Training Soft Skills …
25.1K viewsNov 14, 2023
YouTubeBenchmarkPortal
4:59
Find in video from 00:02Introduction to Caller Importance
How To Make Callers Feel Important | Online Call Center Agent Soft Ski…
37.3K viewsAug 6, 2021
YouTubeBenchmarkPortal
5:38
Find in video from 02:08Six Techniques for Maximizing Listening Skills
Reflective Listening | Online Call Center Soft Skills Part 35
12.3K views10 months ago
YouTubeBenchmarkPortal
6:24
Find in video from 0:00Introduction to Call Center Health Care Provider Roleplay
Call Center English Conversation: Mock Call 📞 for Health Insurance
33.1K viewsFeb 14, 2024
YouTubeSingle Step English
See more videos
Static thumbnail place holder