Professional telephone skills and etiquette
Professional telephone skills and etiquette
Nov 21, 2016
livelearn.ca
Improve your telephone language with English at Work! Anna is practising speaking on the telephone with Denise. But she receives a real call with a request of a personal nature. How is Anna going to respond? Will her telephone manner be up to the challenge? You can watch this episode on our website too: https://bbc.in/2DMyMbt | BBC Learning English
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